{"provider_url": "https://www.goiana.mg.leg.br", "title": "Ouvidoria", "html": "<h3 style=\"text-align: justify; \" data-start=\"154\" data-end=\"181\">\ud83d\udce2 O que \u00e9 a Ouvidoria?</h3>\r\n<p style=\"text-align: justify; \" data-start=\"183\" data-end=\"465\">A Ouvidoria da C\u00e2mara Municipal de Goian\u00e1 \u00e9 o canal direto de comunica\u00e7\u00e3o entre o cidad\u00e3o e o Poder Legislativo. Por meio dela, voc\u00ea pode enviar sugest\u00f5es, reclama\u00e7\u00f5es, den\u00fancias, elogios ou qualquer outra manifesta\u00e7\u00e3o relacionada aos servi\u00e7os prestados pela C\u00e2mara.</p>\r\n<p style=\"text-align: justify; \" data-start=\"467\" data-end=\"642\">A Ouvidoria tem como fun\u00e7\u00e3o garantir a escuta ativa da popula\u00e7\u00e3o, promovendo a transpar\u00eancia e o aprimoramento do atendimento ao p\u00fablico e da atua\u00e7\u00e3o do Legislativo municipal.</p>\r\n<p style=\"text-align: justify; \" data-start=\"467\" data-end=\"642\">\u00a0</p>\r\n<h3 style=\"text-align: justify; \" data-start=\"644\" data-end=\"683\">\ud83d\udcdd Como registrar uma manifesta\u00e7\u00e3o?</h3>\r\n<p style=\"text-align: justify; \" data-start=\"685\" data-end=\"832\">As manifesta\u00e7\u00f5es podem ser feitas de forma presencial, por telefone, por e-mail ou diretamente pelo formul\u00e1rio online da Ouvidoria.</p>\r\n<ul style=\"text-align: justify; \" data-start=\"834\" data-end=\"1069\">\r\n<li data-start=\"834\" data-end=\"893\">\r\n<p data-start=\"836\" data-end=\"893\">Presencialmente: Sede da C\u00e2mara Municipal de Goian\u00e1</p>\r\n</li>\r\n<li data-start=\"894\" data-end=\"926\">\r\n<p data-start=\"896\" data-end=\"926\">Telefone: (32)\u00a03274-5301</p>\r\n</li>\r\n<li data-start=\"894\" data-end=\"926\">\r\n<p data-start=\"896\" data-end=\"926\">WhatsApp: (32) 3274-5301</p>\r\n</li>\r\n<li data-start=\"927\" data-end=\"969\">\r\n<p data-start=\"929\" data-end=\"969\">E-mail: <a class=\"cursor-pointer\" rel=\"noopener\" data-start=\"941\" data-end=\"967\">ouvidoria.camara@goiana.mg.leg.br</a></p>\r\n</li>\r\n<li data-start=\"970\" data-end=\"1069\">\r\n<p data-start=\"972\" data-end=\"1069\">Formul\u00e1rio Online:<br data-start=\"994\" data-end=\"997\" /> \ud83d\udc49 <a class=\"cursor-pointer external-link\" href=\"https://forms.gle/9Fi9mkwaaTc45VZv9\" rel=\"noopener\" target=\"_self\" title=\"\" data-start=\"1000\" data-end=\"1069\">Clique aqui para acessar o formul\u00e1rio da Ouvidoria</a></p>\r\n</li>\r\n</ul>\r\n<p style=\"text-align: justify; \" data-start=\"1071\" data-end=\"1303\">A resposta ser\u00e1 encaminhada no prazo de at\u00e9 20 dias \u00fateis.\u00a0<em>(Conforme disposi\u00e7\u00e3o do Art. 94,\u00a0\u00a7 1\u00ba da Lei Org\u00e2nica do Munic\u00edpio de Goian\u00e1)</em></p>\r\n<p style=\"text-align: justify; \" data-start=\"1071\" data-end=\"1303\">\u00a0</p>\r\n<h3 style=\"text-align: justify; \" data-start=\"1305\" data-end=\"1330\">\ud83d\udd12 Sigilo e anonimato</h3>\r\n<p style=\"text-align: justify; \" data-start=\"1332\" data-end=\"1547\">As manifesta\u00e7\u00f5es podem ser identificadas ou an\u00f4nimas. Os dados pessoais fornecidos s\u00e3o protegidos e utilizados exclusivamente para fins de retorno da solicita\u00e7\u00e3o, quando necess\u00e1rio, respeitando a legisla\u00e7\u00e3o vigente.</p>\r\n<p style=\"text-align: justify; \" data-start=\"1332\" data-end=\"1547\">\u00a0</p>\r\n<h3 style=\"text-align: justify; \" data-start=\"1549\" data-end=\"1591\">\ud83d\udccc Assuntos que podem ser encaminhados</h3>\r\n<ul style=\"text-align: justify; \" data-start=\"1593\" data-end=\"1794\">\r\n<li data-start=\"1593\" data-end=\"1618\">\r\n<p data-start=\"1595\" data-end=\"1618\">Atendimento ao cidad\u00e3o;</p>\r\n</li>\r\n<li data-start=\"1619\" data-end=\"1656\">\r\n<p data-start=\"1621\" data-end=\"1656\">Conduta de vereadores e servidores;</p>\r\n</li>\r\n<li data-start=\"1657\" data-end=\"1695\">\r\n<p data-start=\"1659\" data-end=\"1695\">Qualidade dos servi\u00e7os legislativos;</p>\r\n</li>\r\n<li data-start=\"1696\" data-end=\"1760\">\r\n<p data-start=\"1698\" data-end=\"1760\">Sugest\u00f5es de melhoria ou reclama\u00e7\u00f5es sobre processos internos;</p>\r\n</li>\r\n<li data-start=\"1761\" data-end=\"1794\">\r\n<p data-start=\"1763\" data-end=\"1794\">Comunica\u00e7\u00e3o de irregularidades.</p>\r\n</li>\r\n</ul>\r\n<p><span><br /></span></p>\r\n<div style=\"text-align: justify; \">\r\n<h3 data-start=\"1056\" data-end=\"1089\">\ud83d\udd50 Hor\u00e1rio de Funcionamento</h3>\r\n<ul data-start=\"1090\" data-end=\"1133\">\r\n<li class=\"last-item\" data-start=\"1090\" data-end=\"1133\">\r\n<p data-start=\"1092\" data-end=\"1133\">Segunda a sexta-feira, das 08h \u00e0s 17h</p>\r\n</li>\r\n</ul>\r\n<span><br /></span></div>\r\n<h3 style=\"text-align: justify; \" data-start=\"1796\" data-end=\"1820\">\ud83c\udfe2 Setor Respons\u00e1vel</h3>\r\n<ul data-start=\"1822\" data-end=\"1874\">\r\n<li data-start=\"1822\" data-end=\"1874\">\r\n<p style=\"text-align: justify; \" data-start=\"1824\" data-end=\"1874\">Secretaria Geral da C\u00e2mara Municipal de Goian\u00e1</p>\r\n</li>\r\n</ul>", "author_name": "", "version": "1.0", "author_url": "https://www.goiana.mg.leg.br/author/adm", "provider_name": "C\u00e2mara Municipal de Goian\u00e1", "type": "rich"}